The practice of availing Managed IT services is quite common these days. It is mainly because most businesses are opting for these IT solutions as it will prove to be a cost-effective option for them. Managed IT services is the process of outsourcing the entire responsibility for keeping, maintaining, and forecasting requirement for various functionalities and processes so as to enhance overall organizational efficiency and cut down on costs.
IT support services offered by an outsourced Microsoft Service Provider
includes installation of Microsoft Windows server and Microsoft Exchange Server. It also involves installation of various softwares like Microsoft SharePoint, Microsoft Office, MS SQL, etc. In addition to this, it also involves training of internal personnel, management of training infrastructure, maintenance of networks and systems, etc. Microsoft support services may include application and security testing, configuration management, technical support, deployment management, and deployment tracking. These are some of the major services that are provided by an outsourcing firm.
On-demand Outsourcing: One of the most popular service management practices being practiced by an IT service provider is On Demand outsourcing (ODP). This refers to the transfer of services on a temporary basis. This service can be availed when demands are not constant and when time tends to be a constraint for an organization. On-demand outsourcing can be used for a number of purposes. For example, it can be used to cater to seasonal needs. If your business tends to hire additional staff during off-peak periods, then on-demand outsourcing can prove to be a great solution.
Virtual CIO: A virtual CIO is a part of a large company that typically works as a lead manager. A virtual CIO manages day-to-day operations of a company’s IT systems. You can say that these are the managers who look after the back-office devices, back-up infrastructure, and servers apart from managing the technology infrastructure. A virtual CIO works in collaboration with IT support, software vendors and other staff. In fact, the CIOs have to manage the whole infrastructure of the organization just like a normal manager does.
Platform as a service (PaaS): Platform as a Service (PaaS) is a managed service provider that provides hosted solutions. You can think of it as an internet-based application platform, which is generally available in the form of a server. It enables you to build and deploy applications quickly, as well as make them run on various operating systems. In short, a PaaS offers guaranteed app performance, and you can call it a managed service at a lower cost.
Cybersecurity services: Cybersecurity is an integral part of any business.
You cannot afford to ignore this aspect, especially considering the increasing cyber threats. You cannot also trust your employees and must hire a managed services provider who can take care of your cyberspace security. While hiring an in-house or an outsourced option, you might be compromising on certain aspects, but you will have full faith in your data and workflows when you work with a managed service provider that ensures a strong security architecture.
- Data backup and recovery: This is a critical IT requirement for many companies.
- Data backup solutions play a key role in maintaining the proper data backup posture.
- If your IT needs are enormous, then you can choose to go for a managed backup plan.
With a map, you will get a dedicated management for data backup and recovery. With a properly designed my solution, you can get help desk ticketing, remote recovery, easy access to email, dedicated IP addresses and so forth.
Other features: Many companies do not realize the importance of systems management. A managed services provider offers support services as well. In fact, they offer complete solutions to the systems management problems. They help you with any problems that you face. Also, they ensure that you do not incur additional expenses for things like upgrades or patches. By working with a managed services provider, you will save money and time.